Coughing and No Hand Washing!

Question:

Wow. I don’t think we work in a toxic place, but my seatmates cough incessantly. One or the other always has a cold, or an allergy. Sometimes it’s so bad I can’t hear to talk on the phone. And hand washing??? Forget it! I feel like I’ve over-dosed myself on hand sanitizer just to use a mutual keyboard. The cacophony is making me insane! Help.

Signed,

Sick Environment

Answer:

Dear Sick Environment:

Unfortunately our coworkers do get ill from time to time and contagious illnesses certainly present a big problem in the workplace. To correct this health related situation will require a team effort! Everyone must be aware of their surroundings and their coworker’s best interest.

Ask for a meeting with your supervisor to discuss your concerns and ask for his/her input in correcting or decreases the problem. Try to involve several workers, using a team approach. Come up with suggestions in which all workers agree to do their part. By doing so, you will create a healthier, happier workplace. Best of luck. Gerald Allen, Guest Respondent with HR experience Your concerns spring from both self-interest and WEGO mindedness.

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Employees refuse to be retrained

Question:

I work in a small pharmacy where it is my job as pharmacy manager to ensure people get the correct medicine and advice. The problem I have is two counter assistants who believe they have all the answers yet do not know the simplest of things. The solution I feel is to retrain them both at the beginning so I ordered a new starter induction pack and have given these to both the employees. One employee left hers at home so I had to give her a spare, her response was sarcastic at first but she has settled down and is getting on with it. However when I asked how the other persons pack was getting on the response was “I have worked here for 3 years and am a fully trained counter assistant’ yet this person couldn’t tell me what a fully trained counter assistant should know. This then resulted in her telling the other employee “No other shop I’ve worked has ever done this’. The other employee agreed and stopped doing her work. I need some advice on how to deal with both employees, especially as I need to give some more training to the unreceptive one D

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