Persuading Management to Better Low-Level Employees’ Incentives

Question to Ask the Workplace Doctors about improving incentives:

I used to work at a regional branch of ADT. My job consisted of making sales and meeting with customers for a consultation. We have low level “runners” who go door to door and try to set up consultations but receive a base pay regardless of how many consultations they set up. This reduces overall productivity for the business and I believe it would be more beneficial to everyone if there were more incentives for our “runners”, but I am not sure how to bring it up to my boss in a rational reasonable way that makes him support the idea rather than just be skeptical about losing money by paying more to the lower level employees.

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