A question to Ask the Workplace Doctors about an employee yelling at a supervisor:
I am a supervisor. An employee lashed out and yelled at me in a disrespectful way. She says she is upset because she wants a phone call when I am coming for my zone visit. She is nervous alone in the building, but this is not our practice. How should I deal with this angry person?
The issue of the zone visit and the employee being alone in the building is not clear, nor is exactly what you mean by “lashing out”. But, the general situation seems to be this: You are a supervisor who was spoken to in a rude, very angry, voice-raised, disrespectful way by an employee. Assuming that you did not talk to her in a similar way, you have a situation that is very concerning. For one thing, if she is very angry (as you describe it) it could escalate to a much more volatile situation. If she is merely upset, but not out of control or near it, jt is still a serious problem to have an employee yelling at a supervisor.