Ask the Workplace Doctors about dissatisfied with work interrupted by an adjoining department that has employees who lack knowledge and are paid better:
I would like to ask what a wise approach would be in this situation. I am working in a department with certain interdependencies with another department. People in the other department are inexperienced and do not take responsibility for their mistakes or ownership of tasks. They constantly come to me and my boss to review their work and ask questions that they should know how to answer at their level or repeated questions that were previously explained. There are Glassdoor reviews attesting to the lack of knowledge persistent in that department.