Question to Ask the Workplace Doctors about accessing coworker’s account:
I have access to everyone’s emails as the only IT person, but I got into trouble for going into a colleague’s account to get information I need, even though I repeatedly asked for the information. How do I avoid this in the future?
I have always been employed in workplaces where it’s just presumed that you are monitored and that your emails can be accessed if someone requires information.
At my new position (as a manager), I have access to everyone’s email accounts including other department managers. I had requested information, several times, from another manager so I could meet some important deadlines, imposed by the CEO. After asking for the information from the manager and being given the complete run around, I spoke to the CEO who said “work it out with them” (even tho I had tried). So I took it upon myself to pop in to the managers work emails and grab the information I needed (after all I need this to meet a deadline and keep my job).