Staff Member Bullies A Manager

Question:

A staff member bullies a manager and swears at her. How do you deal with the situation?

Signed,

How?


Answer:

Dear How?:

Your brief question signals there is trouble within your work group. To advise intelligently, we would need to see and hear what is going on. Short of that, I recommend that you will find far more advice than you might want that we have provided for a wide variety of troublesome situations.

Our Archive includes dozens of Q&As about how to deal with bullying. Rather than repeat these that could total a book, I will refer to some of them and also suggest that you type in the word “bully” or “bullying” in the search window in our Archives. For example read the question and answer titled: Bully In The Workplace http://workplacedoctors.com/wpdocs/qdetail.asp?id=985 Notice that it is question 985. Then read the question: Bullying, Gossiping And Verbal Abuse http://workplacedoctors.com/wpdocs/qdetail.asp?id=3819

This question is more than 2,000 questions later.

Get my point? There is much advice within our site and other advice outside in the Internet. I’ll now quote some what is in the answer given to this Bullying, Gossiping and Verbal Abuse question.

Ideally, your supervisor will engage the three of you women and this one man in conversation about assignments, cutting wasted supplies, time, energy, and pleasing your internal and external customers, in a similar way a coach engages his players in skull sessions. That includes how you communicate with one another. Gossip, demeaning, and bossing one another are not tolerated by a coach and neither should they be by a supervisor. I’ve often advised work groups to hammer out Do and Don’t Communication Rules, such as: Do ask. Don’t tell. Do talk about the job. Don’t talk about one another’s faults. Do talk about ways that you might make each other’s jobs more effective and easier. Don’t criticize a coworker in front on others. Do huddle when needed over assignments. Don’t withdraw and play silent.

Get my point? Talk about talk should not be left to times when things go wrong. Talk about talk can prevent misunderstandings, and the fact is that misunderstandings are inevitable when there is not an agreement on how to talk to one another. So I advise you both to assert your self and enlist your supervisor in stopping rudeness and encouraging purposeful communication. Scan our Archives. There are dozens of Q&As about dealing with troublesome coworkers. For example: · Changing the Bullying Policy http://workplacedoctors.com/wpdocs/qdetail.asp?id=3668 · Workplace Bullying Affecting Me At Home http://workplacedoctors.com/wpdocs/qdetail.asp?id=1694 I’ve written on this topic and you will find other suggestions in The Bully Bulletin: A Newsletter Promoting Change in the Workplace. For example see: Unintentional Bible Bullies By Bill Gorden http://www.mytoxicboss.com/bulletin_april_may_1.htm Another source is: Bullying in the workplace, a timely reminder 10 November 2010 by Jane Klauber http://www.apbusinesscontacts.com/the_people_bulletin-pb_2/bully.aspx Please don’t be a victim. You have a voice and you deserve respect. These should provide enough information for you to think through a course of action. Working together with hands, head, and heart takes and makes big WEGOS. And that is what you want for your self, coworkers, and that includes the bully. I predict that you will be able to answer your How-Question if you study some of these sources. If not, send the details of your particular situation, and I’ll think through other possibilities. Your manager need not tolerate being bullied and being sworn at. I’m sure your work organization has policies and procedures on how to deal with that. Please do update us on what you and your work group do.

William Gorden