Being the Bigger Person

Question to Ask the Workplace Doctors about anger over a coworker’s criticism.

I have a coworker who thinks she know everything. She did some paperwork that was personnel information that needed to be changed. When she did it incorrectly, she told me that someone in our Human Resources Dept. said that she had to get the verification from me because I’m the timekeeper. When in fact, my administrator has to sign off. Then she is standing me down saying it is my fault that her paperwork is not being processed. I would like to cuss her out, but not showing her that she is winning about the situation. Please help me. How do I handle it effectively?

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