Confidential Survey Not So Confidential?

Question to Ask the Workplace Doctors about surveys:

The company a friend of mine works for was making a survey about some issues. They were promoting the survey and told all employees that it was confidential (the employees don’t have to write their names in the survey.) My friend answered all the questions and wrote a lot about each one, because he thought no one would know his identity. (He was afraid there would be retaliation against him if his identity was known.) After 2 or 3 days the HR manager called him and asked him about the information that he wrote on the survey questions! Is it right to say that something is confidential, then approach an employee about his answers?

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