Should Upper Manager Talk Directly To Employee?

Question to Ask the Workplace Doctors about bypassing chain of command.

If the manager suggested changes in one department’s system directly to the employee handling the job and not section chief, is the manager bypassing the section chief? Or is it considered a by pass at all?

Signed, Changes

Dear Changes:

I don’t know because I don’t know your chain of command. However, to avoid accusation of bypassing it is wise to keep those informed who might have authority over a matter, have a say or simply be more aware of what has been said or that might happen as a consequence of suggested changes. I assume from your query that you think a manager should have consulted or allowed the section chief to make suggested changes.

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