How Can I Change CYA?

Question to Ask the Workplace Doctors about covering up mistakes:

We have chain of command that seems to encourage a lot of cya on the part of middle managers–problems unsolved, good people who are problem solvers leaving because the next in the chain of command doesn’t function well or retaliates for bringing up problems. Is there a different management system that doesn’t reward cya, blaming, retaliation, and lack of problem solving and cover ups to protect self? Is chain of command an old outdated management style? If not, what is going wrong in our corporation? P.S. As a physician I am outside of the chain of command, but I have lost great workers who are under the nursing chain of command.

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