Question to Ask the Workplace Doctors about subordinate and failure of boss:
Co-worker brings personal problems to work and talks on the phone about personal stuff disrupting department. Her boss does nothing about it.
I wish the question had more details about the disruptive behavior. It sounds like the co-worker works for another manager than you do, yet you work together. If so, do you know if her boss is aware of her behavior and how it is distracting others? Has anyone brought the issue to him/her in specific terms and details? Maybe that’s a place to start if it hasn’t happened. Have a conversation about your concerns and how the behavior is affecting productivity and focus because that will cost the company money.