Good Feeling Workplace Moments: Customers Appreciated My Efforts

“This past summer I worked at an international trade show in Atlanta feeling that my efforts were failing in my export sales. During the course of the four-day event I had four current Canadian customers and five new customers approach my Vice President and thank us for pursuing their business in Canada as their local suppliers have been unable to meet their requirements for various reasons. I even had my main competitor in Canada approach us asking to help them with their production issues and meeting their customer needs. The previous time and effort I had spent developing relationships and building a personal trust with customers paid off smartly not only by the actual sales but by the customers approaching my leadership and team members complimenting my work to build the market up through my personal efforts.” —

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