Tenant restroom left a mess

Question to Ask the Workplace Doctors about unsanitary conditions: each day there are wads of toilet paper on the floor, un-flushed toilets, menstrual and fecal mess smeared on the toilets and walls, etc.

I work for the company that owns the business building we’re in. On a tenant floor, ever since a new tenant moved in, the women’s restroom is left a mess daily. Despite several email reminders to all tenants (this email is sent to all as to not point fingers) on proper restroom etiquette and hygiene, each day there are wads of toilet paper on the floor, un-flushed toilets, menstrual and fecal mess smeared on the toilets and walls, etc. Other tenants are having to go to other floors to use the restroom, as it’s disgusting and they also don’t want their own guests dealing with the mess. I’ve tried emails to the tenants, checking who’s going into the restroom via our key-card system log, etc…but nothing seems to work as it’s a high-traffic bathroom. The tenant employs many “young” staff, and several seem to be making these messes. Before I discuss with our own HR staff to see what they think we should do, I’m asking you! Thanks, I look forward to hearing from you.

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