Fake Complimenting Email Sent About Coworker

Question to Ask the Workplace Doctors about fake email:

A coworker created a fake email address and sent an email to our boss pretending to be a customer. She wrote about how she called our office and spoke with a star employee. She went on and on about how wonderful her customer service is and how well she handled the customer’s situation. Our boss posted the email for all employees to see. I was skeptical, because we have had many customer complaints about this specific empolyee, so I researched the email address and discovered it was my coworker who created it. I don’t think it is fair for her to be getting praise and recognition over a fake scenario that never took place, but I don’t know how to tell my boss.

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