How To Tell Someone About Dirty, Smelly Hair?

Question to Ask the Workplace Doctors about grooming talk:

How do I tell someone who works for me that her hair is nasty and dirty? I believe she washes it every other night. She has bad dandruff and her hair is smelly, oily and just looks very nasty. She also seems to smell on the days she doesn’t wash her hair, so I can only assume she doesn’t bathe either. She is also very much a bully. When I have my talk with her, I know she will lie and tell me she does wash it everyday, but it is obvious she doesn’t. I do not want to hurt her, but this a car dealership and she is in front of customers all day (she is a title clerk). What is the best way to handle this situation?

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