Frustrated With Housekeeping

Question to Ask the Workplace Doctors about occupational status and HR:

I work in the hospitality field, and because I work in the housekeeping department, the Human Resources staff looks down on us. They never speak. They act as if they are too good for us. What do you suggest I do? I don’t trust going to them if I have a problem. They never smile, and, if they do, it’s always fake. Help me out here.

Signed, No smiles here

Dear No smiles here:

Housekeeping is basic to providing hospitality. As the saying goes: Cleanliness is close to Godliness. All too often those who do the dirty work, so essential to making life livable and comfortable, get little recognition. You are living that sad fact of working-life–of feeling unappreciated–and that makes your work harder. Of course, you know this.

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