What To Do About A False Accusation By A Patient?

Question to Ask the Workplace Doctors about complain by patient:

I work at a hospital. A patient supposedly made a complaint that I looked frustrated. Above all, the same patient in the same complaint said that I was ALWAYS late with her meds and inconsistent. When I pulled the medical records, I had given EVERY med CONSISTENTLY on time.When I tried to defend myself to my supervisor, she said I was trying to make excuses. I received a written corrective action due to the false accusation. I also applied for another job within the system but was denied due to the false accusation and written action. I have spoken to the head of HR who says this false accusation cannot be removed from my file even if I have legal documentation, because it is a patient complaint. Is this defamation? Slander?Libel?

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