Question to Ask the Workplace Doctors about rude communications at work:
“Any suggestions for how to stop nastiness and rude communications in the workplace?”
I am a Process Leader in the claims dept. of a health insurance company. Over the past 6 months or so we have been overwhelmed with an abundance of claims. With a new product that we went live with in January, it caused our paper claims volume to go up and our processing time to go down.
During these past few months, the atmosphere as been null to say the least. Employees are nasty and speak rude to one another. I won’t deny that they are stressed and overworked as overtime has been mandatory for some months now.