How Can A Secretary Increase Effectiveness?

Question to Ask the Workplace Doctors about secretarial role:

How can a secretary contribute towards effectively managing her boss’s office? )What strategies can one use to make management aware of their contribution to the company?

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Dear Looking For Answers:

The answer to the first question about how to effectively help manage an office is to ask the boss what he or she thinks would be helpful. Many administrative support people try to take the same role as the boss and it is rarely accepted by others or appreciated by the boss. If the secretary is asked by the boss to start managing various tasks, that’s one thing. But taking the initiative, while it could be a positive thing, could also be considered pushy. The tenure of the employee and the knowledge and skills he or she has will have a lot to do with the situation, of course.

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