Too Many Bosses

Question to Ask the Workplace Doctors about uncertainty about who is her first line manager:

I work in a new firm at a brand new position, but the trick is that I feel very confused as to who really my boss is. The offer letter says it is the Finance Director who works from office in Chicago and the Lead Project Manager who works in the same office at New York, but is constantly away from the office. I am experiencing lots of issue with accounting software etc, because I need to connect through the server that is located in Chicago. I notified my both bosses about this problem, but they both seem to switch the responsibility on each other, and nothing is changing.

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