How Should I Write a Justification Of an Error at Work?

A question to Ask the Workplace Doctors about a workplace problem:  I’ve been asked to write a justification related to some errors at work.  How should I write it?


Question: I have been employed by a big company for six years.  I received a notice from my boss that an internal audit showed errors and failures in some of my work. In the notice, my boss asked me to reply with a justification for why the errors happened.  My work is good quality, but there aren’t enough people to do the job right. How can I justify my actions when I don’t think it was my fault?

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