Chain of Communication Problems and Work Backlog

A question to Ask the Workplace Doctors:
Am I being set up to get in trouble about a backlog of work and chain of communication issues?

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Question:
I work in a high stress, fast-paced environment (lots of emails and phone calls) which I am still trying to balance out even after almost 3 years. (I spent my previous years in jobs which were seasonally busy i.e., 2 months busy, 3 months light, 2 months busy, 2 months light, 2 months busy). My present job is more of 4 months slow, 8 months busy.

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